Terms and Conditions

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Online Booking – Terms & Conditions

We’re excited to see you! When you book online, we securely store your credit card details. No charges will be taken at the time of booking.

Cancellations & No-Shows

• If you need to cancel, please let us know at least 24 hours before your appointment.
• If you cancel within 24 hours or don’t show up, 50% of your service will be charged to your stored card.

Rebooking to Avoid Charges

• Life happens! If you can’t make your appointment, you can avoid the 50% charge by giving us a call to reschedule.
• Just call us at 02966 01518 to rebook.

By booking online, you agree to these terms and allow us to charge your stored card if these conditions aren’t met. We appreciate your understanding and look forward to giving you an amazing hair experience!